Responsible Gaming
We are committed to providing a safe and enjoyable gaming environment. These tools and resources are here to help you stay in control.
Gambling Should Always Be Entertainment
Gambling is a form of entertainment, not a way to make money. Never gamble with money you cannot afford to lose. If you feel that gambling is no longer fun, please use our responsible gaming tools or seek help immediately.
Self-Control Tools
We provide a comprehensive suite of tools to help you manage your gambling activity. All tools are available free of charge in your account settings.
Deposit Limits
Set daily, weekly or monthly limits on how much you can deposit. Once set, limits cannot be increased for 24 hours to prevent impulsive decisions.
Session Time Limits
Set a maximum session duration. You will receive a notification and be logged out automatically when your time limit is reached.
Cooling-Off Period
Take a break from gambling for a defined period (1 day to 6 weeks). During this time you cannot log in or place bets.
Self-Exclusion
Permanently exclude yourself from the Platform. Self-exclusion is irreversible for a minimum of 6 months and can be extended indefinitely. Contact our support team to activate this option.
Reality Check
Receive periodic on-screen reminders showing how long you have been playing and your net win/loss during the session.
Warning Signs of Problem Gambling
You may have a gambling problem if you:
- Spend more money or time gambling than you can afford.
- Gamble to escape problems, stress or negative emotions.
- Borrow money or sell possessions to fund gambling.
- Lie to friends, family or employers about your gambling.
- Feel irritable or anxious when trying to cut back.
- Chase losses by placing larger bets to win back what you lost.
- Neglect work, family or personal responsibilities because of gambling.
If any of these apply to you, please reach out to one of the organisations below.
External Support Organisations
Protecting Minors
1Win is strictly an 18+ platform. We take the protection of minors extremely seriously:
- Age verification is required for all accounts before any play or withdrawal.
- We recommend using parental control software if minors have access to your device.
- If you suspect a minor has accessed your account, contact us immediately.
Need Help Now?
Our responsible gaming team is available 24/7.
Quick Self-Assessment
Answer these questions honestly to assess your gambling behaviour:
- Do you gamble with money needed for essential expenses?
- Do you think about gambling when not playing?
- Have others expressed concern about your gambling?
- Do you feel a need to gamble with increasing amounts?
If you answered yes to any of these, consider using our self-exclusion tools or contacting support.